Privacy Policy

PRIVACY POLICY & PDPA NOTICE — Farmers Union "Protein Power Rover" This Privacy Policy explains how your personal data is collected, used, disclosed and protected when you take part in the Farmers Union "Protein Power Rover" campaign via this website. The campaign is owned by Farmers Union, a brand of the Bega Group (the "Brand Owner"), and administered on its behalf by Elitez (FMCG) Pte Ltd, part of the Elitez Group of Companies (the "Administrator", "we", "us", "our"). We handle personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA). 1. PERSONAL DATA WE COLLECT Depending on which activity you take part in, we collect the information you provide, which may include: - Identity & contact details: full name, age, contact number and email address; and, for winners, a mailing / collection address for prize fulfilment. - Survey responses (Free Yogurt): your answers to the sampling survey (e.g. product awareness and preferences). - Purchase proof (Spend & Win): the receipt image you upload and its details (retailer, amount and date of purchase), including the qualifying Farmers Union product(s) purchased. - Technical & usage data: your IP address and submission timestamp, used for security and fraud prevention. 2. HOW WE USE YOUR PERSONAL DATA We use your personal data only to: (a) verify your eligibility and issue a free yogurt and discount voucher; (b) validate receipts and administer the Spend & Win contest, including determining and contacting winners; (c) arrange verification, delivery and / or collection of prizes; (d) send you campaign-related communications (your Farmers Union discount voucher and winner notifications); (e) prevent fraud and duplicate entries; and (f) analyse the campaign on an aggregated, de-identified basis and meet our legal obligations. We will not use your data for unrelated marketing without your separate consent. 3. CONSENT By submitting the entry form and ticking the consent box, you consent to the collection, use and disclosure of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting our Data Protection Officer (see Section 8). Please note that withdrawing consent may mean that we are unable to provide a free yogurt, include you in the contest, or fulfil a prize. 4. DISCLOSURE & THIRD PARTIES We do not sell your personal data. We may disclose it to Farmers Union / the Bega Group or its subsidiaries, as the party on whose behalf the campaign is run, and to trusted service providers who process it on our behalf strictly for the purposes stated above (e.g. cloud hosting, secure receipt storage, and email delivery). Some service providers may store or process data on servers located outside Singapore. Where personal data is transferred overseas, we take reasonable steps to ensure a standard of protection comparable to that required under the PDPA. We may also disclose personal data where required or permitted by law. 5. PROTECTION & RETENTION We make reasonable security arrangements to protect your data. Receipt images are held in access-controlled storage viewable only by authorised campaign staff. We retain personal data only for as long as necessary to fulfil the purposes above and to meet legal or accounting requirements — and no later than ninety (90) days after the winner announcement — after which it is securely deleted or anonymised. 6. WINNERS' DATA If you are selected as a winner, we may collect additional identity verification details and a mailing or collection address for prize fulfilment. The Brand Owner may also publish the winner's name (in part) to announce the winners, in accordance with the Terms & Conditions. 7. YOUR RIGHTS UNDER THE PDPA Subject to the PDPA, you may request access to, or correction of, your personal data, or withdraw your consent at any time. To make a request, contact our Data Protection Officer. 8. DATA PROTECTION OFFICER Data Protection Officer, Elitez (FMCG) Pte Ltd (Elitez Pte Ltd) Email: DPO@elitez.asia 2 Kallang Avenue, CT Hub, #03-08, Singapore 339407 By submitting the form and ticking the consent box, you acknowledge you have read and understood this Privacy Policy.